Privacy Policy

Effective Date: Aug 1, 2025

This website is operated by FOTILE APPLIANCES CANADA LTD. (“Fotile”, “We”, “Us”, “Our”). This privacy policy applies to Fotile and explains how we collect, use, disclose and otherwise process personal information. “Personal Information” (also referred to as “Personal Data”) means information about an identifiable individual, subject to more particular definitions or interpretations under applicable law in Canada. This Privacy Policy does not apply to personal information about employees, contractors, part-time workers or other individuals assigned to Fotile.

Fotile provides family-oriented kitchen appliances and related product services to clients (“Service”). We collect, use, disclose and otherwise process personal information as necessary to provide and improve the Service in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using this website, you agree to the collection, disclosure and the use of your personal information by Fotile in accordance with this Privacy Policy.


Information Collection And Use

We collect several different types of information under the law to provide and improve our Service to you.


Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you (“Personal Data”), including but not limited to:

  • Email address
  • Legal name and pronouns
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files containing small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect, track, improve, and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

By continuing to use our Service, you consent to our use of cookies in accordance with this Privacy Policy. You may manage your cookie preferences through your browser settings.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Fotile uses the collected data for various purposes under the law, including but not limited to:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Fotile will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable Canadian privacy laws, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

When transferring your Personal Information outside of Canada, we ensure that appropriate safeguards, such as contractual clauses or equivalent protection mechanisms, are in place to comply with applicable privacy laws.


Disclosure Of Data

Legal Requirements
Fotile may disclose your Personal Data if we believe in good faith that such disclosure is necessary:

  • to comply with a legal obligation
  • to protect and defend the rights or property of Fotile
  • to prevent or investigate possible wrongdoing in connection with the Service
  • to protect the personal safety of users of the Service or the public
  • to protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
 
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.


Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.


You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


Links To Other Sites

Our Service may contain links to other sites operated by third parties. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children’s Privacy

Our Service does not address anyone under the age of majority (“Children”).

For the purposes of this policy, the age of majority refers to the legal age in your province or territory of residence (typically 18 or 19).

We do not knowingly collect personally identifiable information from anyone under the age of majority. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.


Your Rights

You have the right to access, correct, or request deletion of your Personal Information, as well as to withdraw your consent to its use, subject to legal and contractual restrictions. To exercise these rights, please contact us at the email below.


Changes To This Privacy Policy

This privacy policy is effective as of the Effective Date on this page. Fotile reserves the right to change this privacy policy at any time. We will take reasonable steps to advise you of any changes to this privacy policy, including by posting the revised policy on our website.

We recommend that you review this Privacy Policy from time to time for the current version. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: infoca@fotile.com