Need Help or Have A Question?
Here Are A Few Easy Ways To Reach us.

EMAIL US

infoca@fotile.com

Have a question or need assistance? Email our Customer Care team and we’ll be happy to help.

CHAT WITH US

Get instant answers from our virtual assistant, troubleshoot issues, or connect with a live Customer Care agent for personalized support.

Hour of Operation:
Mon-Fri: 9AM-6PM (PST)

CALL US

*1-888-444-2619 (Customer Care)
*604-370-6219 (Sales)

Need assistance? Call our Customer Care team and we’ll be happy to help.

Hour of Operation:
Mon-Fri: 9AM-6PM (PST)

Connect With Us

Have a question? Message us on social media, and follow FOTILE Canada for product tips, updates, and special offers.

To help us assist you faster. Please have your appliance model and serial number ready before contacting us.
Not sure where to find them? View our Model & Serial Number Guide below:

Locally Based. Here for You.

FOTILE Appliances Canada Ltd. is headquartered in British Columbia, providing dedicated customer care, product assistance, and after-sales support across Canada. Have a question or need assistance? You're welcome to visit our Canadian head office or connect with a local FOTILE retailer for in-person support.

Office Hours: Monday–Friday, 9:00 AM–6:00 PM (Pacific Time)

FOTILE Appliances Canada Ltd.
5811 Cooney Rd. N412,
Richmond, BC V6X 3M1
Canada

How Can We Help?

Find the support and resources you need.

Find a Retailer

Experience FOTILE products in person, get expert product advice, and receive personalized support at a retailer near you