Job Title:Social Media Operating Specialist

Job Description:

FOTILE is built on the foundation of product innovation and creating functional, stylish, and familyoriented appliances. For the past 26 years, our products have helped improve the kitchen environment with new technology that removes harmful fumes caused by cooking. We make it our mission to create a healthy, happy kitchen for families everywhere. We are currently looking for a Social Media Operating Specialist to join our growing team.

Key Responsibilities :

  • Managing and growing our social media communities across all social platforms (Facebook, Instagram, Xiaohongshu etc.)
  • Measuring the performance of paid campaigns on various social platforms; providing tangible insights that help us evolve our strategies
  • Monitoring effective benchmarks for measuring the growth of the community, and analyzing, reviewing, and reporting on effectiveness of new initiatives
  • Regularly feeding back insights gained from community monitoring into marketing, product and customer service teams to help them evolve their strategies, and vice versa
  • Coordinating with stakeholders across FOTILE Canada to ensure superior quality of customer service and support is provided to our communities
  • Writing and creating content (tweets, Facebook posts, visuals, blog posts etc.) for social media channels
  • Distributing content across our social channels
  • Advising senior management of social media issues and best resolutions
  • Monitoring trends in online community tools and applications
  • Updating inventory and revising products on e-commerce platform
  • Responding in a timely and professional manner to clients’ online inquiries

Critical Qualifications :

  • University or College degree in Marketing, Communications, Business, and/or relevant job experience
  • 3+ years of experience in social media, with a proven ability to build and engage online communities
  • Bilingualism is required: As part of the job, this person will be required to produce documents in Chinese & English. Excellent writing and text revision skills
  • Strong analytical skills
  • Strong project management and organizational skills
  • Available to support social events on some evenings and weekends
  • Driver license

Job Types:



Commensurate with experience


  • Medical health benefits, dental and vision insurance
  • Company events
  • Store discount

Expected Start Date:


If you are interested in this opportunity, please kindly forward your resume to FOTILE Canada HR: with the email subject: “Job Title + Your Name”.
Feel free to give a call to FOTILE Canada HR team at 1-844-315-0315.